Last Updated: 9/2/2024

Introduction

Welcome to AWSavvy! These Terms of Service (“Terms”) govern your use of our services, including the migration, management, and optimization of your AWS cloud environments. By accessing or using our services, you agree to these Terms. Please read them carefully.

Use of Services

1. Eligibility

To use AWSavvy’s services, you must:

• Be at least 18 years old.
• Have the legal authority to enter into these Terms on behalf of yourself or your organization.

2. Service Access

a. Service Provision

AWSavvy provides services related to the seamless migration, efficient management, and optimization of AWS cloud environments. These services are available to businesses that comply with these Terms.

b. Service Availability

We strive to ensure that our services are available 24/7, but we do not guarantee uninterrupted access. Service interruptions may occur due to maintenance, upgrades, or unexpected technical issues.

3. Account Responsibilities

a. Account Creation

To access certain services, you may need to create an account. You are responsible for:

• Providing accurate and up-to-date information during registration.
• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.

b. Account Security

You agree to notify us immediately if you suspect any unauthorized access to your account. AWSavvy is not liable for any loss or damage arising from your failure to secure your account.

Payment and Fees

1. Service Fees

a. Pricing

Our services are subject to fees as outlined in your service agreement. All fees are in [Insert Currency] and are subject to change with prior notice.

b. Payment Terms

Payments are due upon receipt of the invoice unless otherwise specified in your service agreement. Late payments may result in:

• Suspension of services until payment is received.
• Additional late fees as specified in your service agreement.

2. Refund Policy

a. Refund Eligibility

Refunds may be issued at our discretion for services not delivered as promised. However, no refunds will be provided for:

• Services that have been fully rendered.
• Cancellations made after the service has commenced.

b. Requesting a Refund

To request a refund, please contact us within [Insert Number] days of the service issue, providing details about your request.

Service Terms

1. Service Changes

a. Modifications

AWSavvy reserves the right to modify or discontinue any service, temporarily or permanently, with or without notice. We will endeavor to provide prior notice for significant changes.

b. New Features

Any new features or tools added to the current services will also be subject to these Terms.

2. Service Termination

a. By AWSavvy

We may terminate or suspend your access to our services at any time, without notice, for reasons including but not limited to:

• Breach of these Terms.
• Non-payment of fees.
• Conduct that harms our reputation or operations.

b. By You

You may terminate your service agreement at any time by providing written notice to AWSavvy. Any outstanding fees will be due upon termination.

3. Intellectual Property

a. Ownership

All intellectual property rights related to AWSavvy’s services, including trademarks, logos, and service content, are owned by AWSavvy or its licensors. You are granted a limited, non-exclusive license to use the services for your business needs.

b. Restrictions

You agree not to:

• Reproduce, distribute, or create derivative works from our content without permission.
• Use our trademarks or logos without prior written consent.

Limitation of Liability

1. Disclaimer

AWSavvy provides services on an “as-is” and “as-available” basis. We do not warrant that our services will be error-free or meet your specific needs.

2. Liability Cap

Our total liability to you for any claims arising out of or related to these Terms or our services is limited to the amount you paid us in the 12 months preceding the claim.

3. Indemnification

You agree to indemnify and hold AWSavvy harmless from any claims, damages, or expenses arising from your use of our services or breach of these Terms.

Governing Law and Dispute Resolution

1. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

2. Dispute Resolution

a. Negotiation

In the event of a dispute, you agree to first attempt to resolve the issue through good-faith negotiations with AWSavvy.

b. Arbitration

If negotiations fail, any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in [Insert Location], under the rules of [Insert Arbitration Organization].

Changes to These Terms

1. Updates to Terms

AWSavvy reserves the right to update these Terms at any time. We will notify you of significant changes via email or through our services. Continued use of our services after any changes constitutes your acceptance of the new Terms.